Thank you for visiting and shopping at Pets-Bed. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates 

We employ the services of major trusted international carriers to fulfill your package in a fast and secure manner. Shipping is offered to the following destinations: 

The United States

8-15 business days 

Canada

10-18 business days

The United Kingdom

12-20 business days

Australia

10-15 business days

Western Europe

10-16 business days

Rest of the World

14-25 business days


Delivery delays can occasionally occur.
  

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

Pets-Bed is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages 

Pets-Bed is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy 

We currently ship worldwide. 

Returns Policy 

Our Terms of Service provides detailed information about options and procedures for returning your order